Returns & Exchanges
If you’d like to return or exchange a phone or online order, please send us a message to obtain a return authorization, and receive further instructions.
Returned items need to be 75% intact and returned in their original packaging and include a copy of the packing slip. You can return items up to 30 days after the date we shipped your order. Shipping charges are not usually refundable.
Remember, we cannot accept returns without prior authorization. If we shipped the wrong item to you by mistake, send us a message; we will re-ship the correct item at no additional cost.
How are returned items credited back to me?
Returned items are normally credited in the original form of payment.
How long does it take to process a return?
Please allow up to 7 days for your return to be processed from the day you return your package. We will notify you by phone or email once we have processed your return.
How much time do I have to return an item?
You can return an item up to 30 days after the date we shipped your order. Send us a message to obtain a return authorization and receive further instructions.
How can I check on the status of my return or exchange?
Send us a message and we will be happy to assist you. Returns usually take up to 7 days to process after they have reached us.
